Letting agent reviews for
Northwood, Sutton
Average agency Rating: 1
★☆☆☆☆☆☆☆☆☆
Number of times reviewed: 1
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Northwood, Carshalton
Reviewed 12 March 2018
★☆☆☆☆☆☆☆☆☆
If I could put 0 stars I would. This company has now moved to Epsom, and may have improved now, and before the manager we had there were no issues between tenant and agency. However upon checkout we were charged extortionate amounts for (among other things) cleaning (when we had already cleaned), rubbish removal (for rubbish we took with us!) And a repaint of the whole property (Some charges were waived). We found the lettings manager incredibly rude and unprofessional. It should be noted that this was a few years back so its possible the property has been given double glazing (I don't know) and the agents improved by now (I sincerely hope so) but this was an incredibly negative experience of renting for us, I hope we never have this again.
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