Press And Media

Marks Out Of Tenancy has been covered by national and regional press since it launched in 2017, usually because of the same story: renters had nowhere to warn each other, and now they do.

Press enquiries and interview requests: press@marksoutoftenancy.com.

Coverage

• BBC, The websites helping renters fight rogue landlords
• The Guardian, August 2017, Bad landlords beware, there is now a way for tenants to fight back
• The Big Issue, Landlord rating system hopes to make its mark on rental market
• The Bristol Post, The reason landlords are threatening to take legal action against Marks Out of Tenancy
• The Bristol Cable, March 2017, Levelling renting's uneven playing field
• Newcastle Chronicle, Ever had a bad experience with a landlord? Could this Tripadvisor for renters change things?
• Letting Agent Today, March 2018, More politicians back controversial site that reviews letting agents
• The Courier, Students' Association take action to improve private renting experience in St Andrews
• Age UK London, July 2017, Marks Out Of Tenancy, aiding the private rental sector
• MakeUrMove, Could Marks Out Of Tenancy offer additional credibility to good landlords?
• SingleParents, Poor condition of your rented property

What we can talk about

We hold data most people writing about renting cannot get elsewhere, and we are happy to share it.

• What renters actually report about repairs, deposits, rent rises and security of tenure, by area and over time. Our quarterly Renters' Pulse survey ran for ten editions to the end of 2025.
• Rent repayment orders. We read thousands of tribunal decisions and found the recovery rate falling from 72% to 41%. The analysis.
• Individual tribunal cases, written up as they come through.
• Enforcement data, including unlicensed HMOs and empty homes, which we supply to councils. How that works.
• The Renters' Rights Act in practice, and what has and has not changed for renters since 1 May 2026.

About us, for a standfirst

Marks Out Of Tenancy is a UK platform where renters rate their landlord, letting agent, rental property and neighbourhood out of ten. It is a social enterprise, independent of the property industry, founded in 2015 and live since 2017. Reviews are anonymous by default to protect tenants from retaliation.

More on what we do and how we are structured.

Brand guidelines

Logos, colours and usage: download the brand guidelines (PDF).

Please use the full name Marks Out Of Tenancy on first mention. MOOT is fine afterwards.