Letting agent reviews for
X1 Lettings, Liverpool
Average agency Rating: 3
★★★☆☆☆☆☆☆☆
Number of times reviewed: 1
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X1 Lettings, Liverpool
Reviewed 2 August 2018
★★☆☆☆☆☆☆☆☆
X1 were incredibly hard to contact, they claimed they would have someone on site 24/7, but at best someone might be available during the night. After issues were reported I would hear nothing from X1 for days, sometimes up to a week, and when I did hear back, they made empty promises and gave deadlines they never met. Hot water would sometimes disappear for the whole building for up to a day with no communication, even during winter. Upon moving day they had still not fixed the chairs, or the light on the extractor fan, issues I reported 2 months prior.
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