Let Right Properties Limited, Pontypridd

The agency were rude and patronising to us - classic example of how agencies 'rip off' students. They had to be reminded on many occasions that we were still having problems with mold - and despite bringing to their attention it was unhealthy to live there they took their time to 'fix' the problem. The living room wall which was soft to touch due to the condensation was simply covered by putting another wall in front of it - that doesn't solve the problem. Although most of the staff were unpleasant, there this was not the case for all, some of them were pleasant and understanding although unfortunately that did not solve the problems with the property.