Angus Glen Properties, Dundee

Although the agency were very prompt at replying to enquiries, it was clear that they felt enough money had been spent. When we enquired about additional furniture (that really should have been included in the first place) we were told the landlord had already spent enough money. A gas boiler had been installed before we moved in, but this was only done as the flat had lain empty for months prior, as no one was interested in a cold tenament flat with nothing but an electric plug in fire to hear it. The shower was replaced, however this was only once it had broken within the first week of moving in. Again, it was at least 30 years old and really should have been looked at before the flat was let. The agent made a great point of showing us a text she'd been sent by another tenant, raving about how wonderful she was - I saw very little evidence of this. When I moved out, she wrote a letter to the council about my father and told them that he shouldn't be a landlord, which was both petty and pointless. I am unsure what the point of the exercise was.