Candys Philpott in Birmingham

We have rented from Candys for the past two years. At the beginning of our tenancy, the property was managed by Oakmans. They were terrible, hence the other review. Since then, Candys and Keith have been managing the properties again, and have both genuinely been amazing. They are some of the most generous people I have ever met, and Keith has been amazing with the maintenance. Literally, any problem is sorted within 24 hours, usually on the same day. After my previous landlords, Candys was genuinely a blessing of a landlady. I have never seen or heard of a student property owner be so kind and nice. She has even bought us beer fridges for the rooms, and offered to even bring us an additional one!

Ok so we never met the landlord as it was managed by Oakmans, but they did insist on using their own maintenance man which is why I’m leaving them a review. Firstly the house was a mess, and they’ve knowingly let it out in this state which is despicable. After coming a few times, the maintenance man gave me his number and said “don’t contact the letting agent, you can text me directly”. So we did, and then he told the letting agent to tell us to stop. We were very confused.