Landlord reviews for
Alex James in Wandsworth
Average Landlord Rating: 1
★☆☆☆☆☆☆☆☆☆
Number of times reviewed: 1
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Alex James, Wandsworth
Reviewed 23 September 2018
★☆☆☆☆☆☆☆☆☆
Part 2 here
Lucy has just recovered from a serious bout of gastroenteritis. Is it any wonder when you consider the hygiene standards we are living in. Another recent example - attempting to clean the bathroom and then kitchen with the SAME sponge. Lucy, having just been released from hospital quite understandably took the sponge off her and threw it in the bin.
Then there is the needless mistreatment of our dog. The most placid, calm and good natured of animals. For some reason she keeps locking him out in the garden and then leaves the house. Usually after one of her unannounced visits. I have told her that this distresses him. On Wednesday 20th I came home to an empty flat and could hear him crying. She had locked him out in the garden again. When I let him in his nose was scratched from trying to get back in. I messaged Alex to ask her why she had done this and to not unnecessarily distress our dog again. She didn’t even acknowledge or apologise for it. Instead for the next two days, she gave us the silent treatment.
The next morning as I was leaving, her own dog urinated in the living room again. If you look around the edges of the sofas in the living room, they are all yellow. Stained with his urine.
(I should add again that I have extensive photos of the conditions we have lived in)
We have had 3 Air BnB guests stay in the third room while we have been here. The first one said his room wasn’t even ready for him. The second one left because the frequent unannounced viewings made him uncomfortable - strangers coming into the room he’s paid for without any warning. He would’ve stayed for a month otherwise. A lovely guy. Spanish. Kept apologizing for his English not being great. When I said “don’t worry, your English is better than my Spanish” Alex chipped in with “And mine. And if I knew you were Spanish, you wouldn’t be here.” Luckily, he didn’t hear this.
Yesterday morning, 22nd September the flat stunk of cigarette smoke today on the day her next Air BnB guest was due to arrive. She also only told us there was a new guest on the way at 7pm the previous evening – again giving us no opportunity to prepare or make an effort for the arrival of a new guest or viewing that, as considerate people, we would cheerfully do.
We gave Alex notice of our intention to leave the property on 3rd of October via email. I informed her that because of various situations, we feel our deposit is vulnerable. Therefore, we would not pay our last month’s rent. Instead offering our 2300 pounds deposit to cover the rest of the stay. I didn’t tell her why but said I could elaborate on the specific reasons if she wanted. She didn’t make such a request. She responded via Whatsapp and said, while she didn’t agree, she ‘had no choice’. In other words, 3rd of October was set as our exit date.
She WhatsApped us on Friday 21st to confirm we were still exiting on 3rd October. We confirmed we were.
Now she is trying to make us homeless with 24 hours notice. Despite the Police confirming that she cannot do this and the laws regarding illegal evictions making it explicitly clear that she will be breaking the law if she carries out her threats, she seems determined to try anyway. She also threatened to sabotage my reference for new accommodation. Again via Whatsapp. All screenshot, of course.
This is our experience and her actions. In my opinion, this woman is unfit to be a landlady and should be blacklisted. Sure, I’m biased, but having read the above, I think it’s understandable.
Don Graham
Read Full Review ⇒
Lucy has just recovered from a serious bout of gastroenteritis. Is it any wonder when you consider the hygiene standards we are living in. Another recent example - attempting to clean the bathroom and then kitchen with the SAME sponge. Lucy, having just been released from hospital quite understandably took the sponge off her and threw it in the bin.
Then there is the needless mistreatment of our dog. The most placid, calm and good natured of animals. For some reason she keeps locking him out in the garden and then leaves the house. Usually after one of her unannounced visits. I have told her that this distresses him. On Wednesday 20th I came home to an empty flat and could hear him crying. She had locked him out in the garden again. When I let him in his nose was scratched from trying to get back in. I messaged Alex to ask her why she had done this and to not unnecessarily distress our dog again. She didn’t even acknowledge or apologise for it. Instead for the next two days, she gave us the silent treatment.
The next morning as I was leaving, her own dog urinated in the living room again. If you look around the edges of the sofas in the living room, they are all yellow. Stained with his urine.
(I should add again that I have extensive photos of the conditions we have lived in)
We have had 3 Air BnB guests stay in the third room while we have been here. The first one said his room wasn’t even ready for him. The second one left because the frequent unannounced viewings made him uncomfortable - strangers coming into the room he’s paid for without any warning. He would’ve stayed for a month otherwise. A lovely guy. Spanish. Kept apologizing for his English not being great. When I said “don’t worry, your English is better than my Spanish” Alex chipped in with “And mine. And if I knew you were Spanish, you wouldn’t be here.” Luckily, he didn’t hear this.
Yesterday morning, 22nd September the flat stunk of cigarette smoke today on the day her next Air BnB guest was due to arrive. She also only told us there was a new guest on the way at 7pm the previous evening – again giving us no opportunity to prepare or make an effort for the arrival of a new guest or viewing that, as considerate people, we would cheerfully do.
We gave Alex notice of our intention to leave the property on 3rd of October via email. I informed her that because of various situations, we feel our deposit is vulnerable. Therefore, we would not pay our last month’s rent. Instead offering our 2300 pounds deposit to cover the rest of the stay. I didn’t tell her why but said I could elaborate on the specific reasons if she wanted. She didn’t make such a request. She responded via Whatsapp and said, while she didn’t agree, she ‘had no choice’. In other words, 3rd of October was set as our exit date.
She WhatsApped us on Friday 21st to confirm we were still exiting on 3rd October. We confirmed we were.
Now she is trying to make us homeless with 24 hours notice. Despite the Police confirming that she cannot do this and the laws regarding illegal evictions making it explicitly clear that she will be breaking the law if she carries out her threats, she seems determined to try anyway. She also threatened to sabotage my reference for new accommodation. Again via Whatsapp. All screenshot, of course.
This is our experience and her actions. In my opinion, this woman is unfit to be a landlady and should be blacklisted. Sure, I’m biased, but having read the above, I think it’s understandable.
Don Graham
