Ratings and reviews
Landlord reviews for Diane Ludlow in Norwich
4 ★★★★☆
Average landlord rating
About this landlord
Profile claimed by the landlordTenancies reviewed
4 · 2019 to 2024
Tenants rated the homes
★★★☆☆
Tenants rated the neighbourhoods
★★★★☆
Diane Ludlow has replied to 4 reviews using the right of reply.
2 properties reviewed
26 Norvic Drive, Eaton, NR4 7NN
3 tenancies
★★★★☆
Landlord reviews (4)
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22 April 2025
★★★★★
Diane was a good landlord, professional, communicative and efficient. Any issues with the property were fixed quickly and we always received a response within 24 hours. The space of the property was very good for four…
22 April 2025
Diane Ludlow replied:
Thank you for your thoughtful review, much appreciated. It’s lovely to hear that you enjoyed living at the property.
You mention, and I’m very proud, that 26 Norvic Drive has got so much space- I personally think that’s so important for everyone living there, and I’m glad you made the most of it.
Kind regards, Diane
15 April 2025
★★★★★
Have been renting here for about 8 months so far have had no issues at all with renting here. Some maintenance issues have arisen as the house is a bit dated but these were all handled really quickly by the landlord…
18 April 2025
Diane Ludlow replied:
Thanks for your excellent review- I have realised since becoming a landlord that there are always little things needing attention to keep the property in good order for tenants- and I do sort them out as quickly as possible (with Ian’s help of course) or getting a specialist trades person in.
As you mentioned- I keep the gardens well maintained, so they look nice and are a good place to relax for tenants. I think it’s important for the property to look neat and well maintained to fit in with the neighbourhood as it’s a lovely area.
I agree- one of the big plus sides of 26 Norvic Drive are the spacious kitchen and living areas, and gardens, which I hope you all enjoy.
Kind regards
Diane
5 April 2025
★★★★☆
Diane has been my landlord for two and a half years now, and I’ve never really had a problem with her. She’s very quick to reply to any queries or problems with the house, and always gives a good amount of notice before…
15 April 2025
Diane Ludlow replied:
Thank you so much for your lovely and thoughtful review. I am very pleased that you have been happy and settle at 26 Norvic Drive over the past (nearly) three years.
As you mentioned, I always respond immediately when you let me know of an issue, and Ian is invaluable in that respect- he’s often there at a moment’s notice and can more or less fix anything!
I aim to be a helpful and caring landlord, as I understand that student tenants do sometimes need a little extra support along the way.
I would also add- you have been excellent tenants and have really made yourselves at home- so lovely to see. I wish you well when you move on in September. ‘
4 September 2019
★☆☆☆☆
Landlord was incredibly awkward and difficult to deal with. The landlords daughter lived at the property and would not contribute towards general cleaning and maintenance of the house as others would but would report…
26 March 2025
Diane Ludlow replied:
Unfortunately this false review was written many years ago by a student who had a friendship issue with my daughter who was also at the property.
This student obviously did not understand that she was partly responsible for keeping the house clean- as you will see from her property review- even complaining about dust and spiders when she left- (obviously not realising she had to clean the house herself!) I can only presume in the past this has always been done for her.
Having failed her university course, this tenant has now moved on, and is hopefully happier with her life.
Since 2019, I have had numerous student groups, who have all been very happy with myself as a landlady, and with the property.
I am always contactable, repairs and issues are dealt with immediately, and the house and garden are well maintained.
It’s just a shame that one immature person can write a spurious review like this.
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