The Good – Quiet, warm and well insulated with nice fittings and always clean in communal areas. The Gym is a nice facility, and the lounge looks inviting if a little quiet. The courtyard is well kept.
Areas for development – The lift in building 2 on the left was broken for a significant period of time, often with little apparent haste to get it repaired. Once it was working, it then broke again shortly after. Recent times have been better, but I don’t think I’m exaggerating when I say 6 weeks of no lift was a little more than inconvenient.
A little niggle, but one none-the-less, the post-boxes are in the wrong entrance i.e. ours was in the right-hand side set, when we live in the left hand set. Such a simple thing to rectify and would make a difference to lots of tenants.
The smell on level -1 in the left lift in building 2. Despite this being reported multiple times, a strong smell still lingers there, more so than in other areas. Clearly a bin accident has occurred, but it hasn’t felt like a priority to fix it.