Dirty. My son, husband and I had to spend over 3 hours cleaning the property on moving-in day as it was in such a disgusting state, despite Simon confirming beforehand that it had been cleaned ready to move in. Problems continued when glass in the front door was broken from the outside and despite repeated request by my son and his housemates, this was left with only plyboard instead of glass for over four months of the 10 month let. Promise of other replacement items never materialised either with my son and the others replacing things themselves.