A mid-terrace, two-storey house converted from a two-up-two-down to a four room student revenue generation machine where the bottom line comes above all else. Repair work is avoided at all costs and when they do send people round they do the bare minimum. The kitchen door fell off half way through the tenancy.

The worst part has to be the electrical situation: we weren't told before we moved in that we actually pay for the electrical supply for the granny flat above the garage that the landlord lets separately and laughably calls a "studio" (and charges through the nose for it too). When asked to rectify this, the landlord refused. We are currently taking it up with ACORN tenants' union.

The water system is a combi-boiler but there is next to no mains pressure due to Cambridgeshire's dire lack of topography so don't expect any amount of comfort when taking a shower. Speaking of the shower - the electric shower that was provided by the landlord produces a dribble requiring you to press yourself flat against the bathroom tiles to get under the stream and the temperature oscillates something wild. We have been using a hose-pipe tap attachment (purchased from Wilko) to shower with ever since we got fed up with washing using a bucket of hot water run from the bath taps. The "repair" men also seem perplexed as to why we might have a problem with this situation and we've simply run out of energy to continue complaining. Incidentally, the bath doesn't hold water for more than twenty minutes at a time as it leaks around the plug.

The front door has been sticking ever since we arrived (we asked for them to fix this but they said - you guessed it! - "sorry but no" to which I said "if you don't do something about it soon then it will get worse and inevitably be more expensive to repair at a later date") Lo! And Behold! This morning I walked down the stairs and noticed a lovely ray of sunshine beaming through a brand new crack in the bottom panel of the door. Lovely stuff :)))

The windows are all single glazed with the exception of those that face onto the street which are double glazed but improperly sealed (so are full of condensation).

The house doesn't keep its heat very well but is generally liveable, temperature-wise. My main gripe is that the time-controlled thermostat on the living room wall is a placebo and the heating control is limited to the temperature setting on the boiler coupled with flow valves on the radiators.