Nevin and Wells Residential, Ham

Agency were okay. They were very quick with dealing with any enquiries and did voice my concerns to the landlord. However, they did send around peopleto view the property and carry out maintenance work when I told them specifically that that day was a bad time for me and not to come. The landlord was not great and did not allow for repairs in a good time, the repairs were also not of good quality.
I really had to fight for my deposit back, it took them over eight months to even look at my request, let alone complete it. I had to seek legal advice and I was charged unfairly for cleaning when we did professionally clean the property. I ended up losing close to £300.