Letting agent reviews for
Ridgeway Estate Agents, Gloucester
Average agency Rating: 1
★☆☆☆☆☆☆☆☆☆
Number of times reviewed: 1
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Ridgeway Estate Agents, Fairford
Reviewed 26 August 2023
★☆☆☆☆☆☆☆☆☆
We found Ridgeway to be entirely unhelpful in solving our significant issues with the landlord. Having submitted a 5 page complaint about ongoing unlawful behaviour including harassment & invasion of privacy from the Landlords, and been promised in writing a swift response by the agent, we heard nothing further at all until check-out, at which point we were advised they would be attempting to keep our deposit, based on a list of entirely fabricated issues. Now in dispute and raising a formal complaint to the Tenancy Deposit Scheme
***DELIGHTED TO UPDATE INTERESTED PARTIES THAT THE TDS ADJUDICATION REPORT FOUND NO GROUNDS TO RETAIN THE DEPOSIT, AND DIRECTED IT TO BE RETURNED TO US***
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***DELIGHTED TO UPDATE INTERESTED PARTIES THAT THE TDS ADJUDICATION REPORT FOUND NO GROUNDS TO RETAIN THE DEPOSIT, AND DIRECTED IT TO BE RETURNED TO US***
