SuperUni, Winchester

Problems were attempted to be fixed, however sometimes the agency would allow workmen to enter the house without letting us know. I once woke up one morning to find out that the hot water had been turned off without being told beforehand. According to Super Uni, once you have let them know that there is an issue, you should expect work-people to turn up at the house unannounced at any time. We had to get our guarantors involved on multiple occasions for some issues to be fixed; I had mould in my room before I moved in but it was considered to be my responsibility to remove. The house itself would have been lovely to live in, if it did not require so much upkeep from being mishandled by the agency!