Landlord reviews for Oliver Phelps in Solihull

Agent-managed property with minimal landlord contact. Move-in clean was not done and had to be chased. At the end of the tenancy, the landlord tried to claim excessive deep cleaning fees. I disputed this through the DPS and successfully recovered most of the money. The decision confirmed that the majority of the charges were not justified. I was also wrongly accused of wall damage, which was withdrawn after I provided dated photos proving it was a pre-existing issue from a plumber’s repair which had already been reported. The approach was opportunistic and caused an unnecessary deposit dispute.