Liz Macleod in Winchester

Liz is a lovely landlord. Herself and her husband were always supportive and would make time to come over to fix anything that needs emergent attention. We would always be warned if any gas/electric checks were due which was nice.

Liz was an amazing landlord, she would always get back to us and fix any issues. She was always so nice and professional. If we had anything we wanted up or on the wall etc, she was more than willing to come and do it for us. She also really cared about us and that made such a difference.

The service provided by our landlord has been abysmal. She regularly comes to the house without giving 24 hours notice, she does not reply to any messages from the tenants for multiple days at a time, regardless of any issue we may have. We have currently had no working WiFi for the past two weeks and Liz has given us no information on what she is doing to fix this. And on two occasions her husband Neil has come over to the house and verbally abused two of the tenants, including shouting and swearing in their faces. They still regularly come over now during a global pandemic with absolutely no regard for social distancing or the further spread of the virus. Liz also talks down to us in a condescending, sarcastic manner.