The upstairs rooms are small for the price. The whole house has very little natural light. The house was very cold in the winter, we don't think the walls are insulated at all. My entire wall was wet to touch, the insulation hasn't been done correctly, and every single room had mold that seeped into wardrobes and anything that was on the floor near the walls. This house has no dryer so our clothes would struggle to dry in the winter, hiking up our heating costs, and this made the condensation worse and mold. Our kitchen window is a thin, single pane glass so naturally the whole house is freezing from the kitchen. There are holes in the plaster all around the house, our ceiling is cracked and falling in but the agents have done nothing to address this, we have an ironing board but no iron, no toaster. Our door doesnt work all around the year, in the summer it slams and in the winter the metal expands? and its a struggle to open and close. The bathroom is freezing and the water pressure is terrible so taking a shower in the winter is not fun. All out disaster to be honest.