22 Bateman Street

Headington, Oxford, OX3 7BG
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Letting Agent
★☆☆☆☆
Property
★☆☆☆☆
Area
★★☆☆☆
⭐ Tenancy review
Stay Away from Northwood Letting Agency in Oxford
1 ★☆☆☆☆
Overall tenancy rating
Date reviewed
3 February 2021

Northwood Letting Agency, Oxford

1 ★☆☆☆☆
Letting Agent rating
The branch manager of Northwood Oxford is someone who could not care less about you as a tenant. His attitude and reply to anything that you have a concern with is, you choose it so you deal with it. After a extremely distressful day finding out that someone had tested positive in the building and I would need to self-isolate in that dreadful room, I had a breakdown. I asked to be released from my lease so I can find another place and his replies were some of the rudest and most unapologetic I have ever heard of from anyone. Absolutely no empathy and no care. I signed contract in good faith and it was not as expected. Regardless of how much I pay, they should either reduce rent or let me end my lease early. I am told by the branch manager Wesley King that this is what you get for what you paid for in Oxford.
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22 Bateman Street, Headington, Oxford

1 ★☆☆☆☆
Property rating
I took this property after online viewing. Due to lockdown I was not able to view it in person. It is very difficult to tell the condition of the property in a video, as I have learned. The furniture in the room is all broken and probably 20+ years old. Mattress is so old it bounces up and down and I am unable to sleep. Carpets are filthy. None of this was made clear and the inventory sent to me said all things were in good condition. I signed the contract in good faith expecting everything to be in good condition. The did offer to fix things after I had moved in and spent an entire day cleaning. I had no choice as I was starting work the next day and I work long hours. I tried to make it work. The broken toilet seat was urgent and I asked them to fix it which they did while I was at work when I specified very clearly that they cannot enter my room without my presence. I had to spend 2 hours after I came home from a long day at work to wipe down, wash and clean everything again.
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Headington, Oxford

2 ★★☆☆☆
Area rating
Neighborhood is fine. Bit of litter on the street and a big problem with dog poop, but it is okay.
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