33 Auburn Road

I HIGHLY ADVISE YOU NOT TO RENT A ROOM/PROPERTY FROM THIS AGENCY
- The overall state of the house is poor
- The carpets are frayed, lifting and dirty
- The tiles on the kitchen floor had holes in them
- All replaced appliances arrived second hand and dirty, not even refurbished
- There was one grey bin outside that inadequately held the waste from 8 residents at the property
- The cleaners 'cleaned' the property on an adhoc basis
- The cleaners used my own cleaning products
- The cleaners entered my room without knocking, with no excuse. The cleaners are only permitted to clean communal areas of the property
- Items would go missing after the cleaners had been to the property
- The cleaning standards of the cleaners is poor, you could tell the floors were mopped with only water
- The residents have no control over the heating.
- There has been a bed frame in the garden for approx 2 months
-The extractor fan light doesn’t work and isn’t connected to an outside source so the heat circulates around the kitchen
-the boiler has been leaking for months, they tell us to put a bowl under it and change it
-some of the rooms have exposed wires and are unfurnished
-lots of the lights are missing in the ceilings
-there are mice at the property
-there is mould on the ceilings