Tenancy review for 21 Nelson Street in St Andrews, St Andrews rented via Town And Gown Letting
“Nice 5 bedroom house”
Overall Tenancy Rating: 8
★★★★★★★★☆☆
Moved In: 01/09/2014
Rent: £2375
Date reviewed: 2 April 2019
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Letting agent review for Town And Gown Letting, St Andrews
Agency rating: 8
They were extremely prompt with all repairs and other maintenance requests. Most things were taken care of within days. They are also very helpful with the lease-signing process. They are very helpful with finding new properties off their early list.
They conduct monthly inspections and often require entry to flats for various maintenance things, so it felt like they were constantly popping in and out.
I usually got my full deposit back, except for once they deducted a lot for light bulbs, so look out for that. The pre-inspection before moving out was a very nice service, because it was possible to fix issues before they affected the deposit. They want properties to be returned totally spotless. My flatmates and I split the cost of end-of-tenancy cleaners to make sure we got our deposits back.
Most of the staff was lovely, though the owner had very little respect for students and had a tendency to treat us like children. He was frequently brusque and once entered our flat unannounced through the back door, entered my bedroom while I was asleep, and shouted for me to get up so he could show me an issue with the flat. This was extremely inappropriate, and not the first time he turned up at the property unannounced. There was another time he showed up because he'd heard there was a wild party on our street and wanted to have a look at the place with no notice, which is not legal.
More reviews for Town And Gown Letting ⇒
They conduct monthly inspections and often require entry to flats for various maintenance things, so it felt like they were constantly popping in and out.
I usually got my full deposit back, except for once they deducted a lot for light bulbs, so look out for that. The pre-inspection before moving out was a very nice service, because it was possible to fix issues before they affected the deposit. They want properties to be returned totally spotless. My flatmates and I split the cost of end-of-tenancy cleaners to make sure we got our deposits back.
Most of the staff was lovely, though the owner had very little respect for students and had a tendency to treat us like children. He was frequently brusque and once entered our flat unannounced through the back door, entered my bedroom while I was asleep, and shouted for me to get up so he could show me an issue with the flat. This was extremely inappropriate, and not the first time he turned up at the property unannounced. There was another time he showed up because he'd heard there was a wild party on our street and wanted to have a look at the place with no notice, which is not legal.
Property review for 21 Nelson Street, St Andrews, St Andrews
Property rating: 6
Five bedrooms, two doubles and three singles. Four bathrooms, two downstairs (one ensuite) and two upstairs. All of the bedrooms are a good size, except for the middle one upstairs, which is very small. The downstairs bedrooms are difficult to heat properly, and all the bedrooms in the house are mould prone. The mould issue was very bad at one point.
The kitchen is recently refurbished, fully stocked and very nice, but too small for five people, especially with the island in the middle. There are two dishwashers, a washer, a dryer, and a garden to dry clothes outside. There is also plenty of parking space if you have a car.
The house is big, but all of the fire doors and separate rooms made it feel very closed off, and they weren't allowed to be propped open.
More reviews for 21 Nelson Street ⇒
The kitchen is recently refurbished, fully stocked and very nice, but too small for five people, especially with the island in the middle. There are two dishwashers, a washer, a dryer, and a garden to dry clothes outside. There is also plenty of parking space if you have a car.
The house is big, but all of the fire doors and separate rooms made it feel very closed off, and they weren't allowed to be propped open.
Area review for St Andrews, St Andrews
Area rating: 9
Very nice and quiet street with lots of students. A very short walk to the town centre- about 10 minutes. Close to M&S and Aldi, and Morrison's and Tesco are an even distance away.
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Reviewed
11 May 2023
19 June 2022
16 June 2022
20 April 2022
26 December 2021
23 July 2021
16 June 2021
10 June 2021
10 June 2021
08 June 2021
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13 March 2021
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