Abode Property Management Ltd, Bristol

No apology for filthy house. Had ‘attitude’ when I went into shop to complain. You can just glance at the house to see it is FILTHY and neglected. If it wasn’t for online reviews would probably still be denying problems with property.,

Showed us the flat twice, helpful enough processing. Roughly £250 each for fees so not cheap. Otherwise had no dealings with them except when arranging viewings ready for when we move out.

The worst experience since I started renting. Agency rude and not helpful at all. Slow to respond to any issues. On the move out, even though I gave a month notice, the claimed I am responsible for another month as notice date apparently "incorrect". They took my depot for rhat without me agreeing to it. Agency manager was very rude whenever emailing me. I would definitely advise everyone NOT TO RENT WITH THEM!!!!!

Abode were pretty average and not great at arranging repairs quickly, but they were quite understanding when we suddenly had a housemate leave owing rent. Fees were pretty high.

We never met the landlord and all felt they were just happy to let it roll from tenancy to tenancy without proper renovation and that students wouldn't normally complain about these kind of conditions.

Didn't hear much from these guys, aside from the large agency fee at the start of the tenancy and hefty deposit deduction at the end.