123 North Road
Saint Andrews, Bristol, BS6 5AH
ⓘ
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⭐ Tenancy review
Ridiculous, unprofessional and highly upsetting. Do not recommend.
1 ★☆☆☆☆☆☆☆☆☆
Overall tenancy rating
Moved out
2024
Date reviewed
9 August 2024
Abode Property Management Ltd, Bristol
1 ★☆☆☆☆☆☆☆☆☆
Letting Agent rating
Do not rent with Abode.
When we looked round the property it was an absolute tip with cigarettes everywhere, copious amounts of mould- general dirt and more. We were naive enough however to believe that this would be sorted upon our arrival. Much to our demise the house remained in the same tip except with no personal belongings of the previous tenants. Clearly there had been little to no cleaning. The house had sticky stained and very dusty furniture in each room and the carpet was soaking wet and smelt of rotting damp. Clearly water had been chucked on it and left. When we alerted them we were criticised for questioning the carpet cleaning service.
There was an array of broken items including every item of furniture in my room and basic kitchen requirements like kitchen air vent filled with thick black grease and a rusting microwave with a life of its own.
Although some things were replaced after requesting (shouldn’t have had to request) such as my furniture- many many things were not despite inquiring countless times throughout our tenancy on regular basis. One example (of many) being severely mouldy curtains in my room- I had noted several times that I had asthma upon my move in date and needed this sorted. Over the course of my tenancy I sent 7+ emails and spoke to/ showed 3+ property managers in person as well as the LANDLORD HIMSELF. They did nothing and pandered until we moved out. They did this with several other issues. Immoral.
They had the AUDACITY to use these curtains as evidence that we left the house in a bad state in the deposit review!
When we left the house was far far cleaner than it had been in the last couple years clearly- let alone our tenancy. However the house is not fit to live in point blank. Mould in each room only grew and grew despite alerting ABODE multiple times. When we moved out a few of the rooms had book lice residing around the mould. We used electric and non electric dehumidifiers as well as regular ventilation from the start of our tenancy and still this occurred.
Their deposit review evidence was completely UNPROFESSIONAL with a screenshot of an INSTAGRAM ADVERT from the property manager scrolling on her social media whilst carrying out these checks…
They charged us for an array of imaginary issues such as a missing grill draw we directly contested with images proving it was not there in the first place. And even charged us for the removal of someone else’s bed frame in front of the house NEXTDOOR to us! Make it make sense.
We sent evidence which was ignored.
The property managers here were not helpful, very unprofessional and frankly neglectful much of the time. They even tried to blame us for the behaviour of party goers several doors down???
Sadly, because we are skint students/graduates we had to settle with their charges eventually as we needed the deposit money back as quickly as possible for our new properties.
This is the problem with student housing, that some of these companies feel they can take the mic and do the bare minimum and think students will obey which many are forced into doing. Scam.
I cannot believe how we have been treated. These people do not have your best interest in mind and evidently neglect you as tenants assumptions that you are inexperienced students.
STUDENTS BE WARNED
More reviews for Abode Property Management Ltd
When we looked round the property it was an absolute tip with cigarettes everywhere, copious amounts of mould- general dirt and more. We were naive enough however to believe that this would be sorted upon our arrival. Much to our demise the house remained in the same tip except with no personal belongings of the previous tenants. Clearly there had been little to no cleaning. The house had sticky stained and very dusty furniture in each room and the carpet was soaking wet and smelt of rotting damp. Clearly water had been chucked on it and left. When we alerted them we were criticised for questioning the carpet cleaning service.
There was an array of broken items including every item of furniture in my room and basic kitchen requirements like kitchen air vent filled with thick black grease and a rusting microwave with a life of its own.
Although some things were replaced after requesting (shouldn’t have had to request) such as my furniture- many many things were not despite inquiring countless times throughout our tenancy on regular basis. One example (of many) being severely mouldy curtains in my room- I had noted several times that I had asthma upon my move in date and needed this sorted. Over the course of my tenancy I sent 7+ emails and spoke to/ showed 3+ property managers in person as well as the LANDLORD HIMSELF. They did nothing and pandered until we moved out. They did this with several other issues. Immoral.
They had the AUDACITY to use these curtains as evidence that we left the house in a bad state in the deposit review!
When we left the house was far far cleaner than it had been in the last couple years clearly- let alone our tenancy. However the house is not fit to live in point blank. Mould in each room only grew and grew despite alerting ABODE multiple times. When we moved out a few of the rooms had book lice residing around the mould. We used electric and non electric dehumidifiers as well as regular ventilation from the start of our tenancy and still this occurred.
Their deposit review evidence was completely UNPROFESSIONAL with a screenshot of an INSTAGRAM ADVERT from the property manager scrolling on her social media whilst carrying out these checks…
They charged us for an array of imaginary issues such as a missing grill draw we directly contested with images proving it was not there in the first place. And even charged us for the removal of someone else’s bed frame in front of the house NEXTDOOR to us! Make it make sense.
We sent evidence which was ignored.
The property managers here were not helpful, very unprofessional and frankly neglectful much of the time. They even tried to blame us for the behaviour of party goers several doors down???
Sadly, because we are skint students/graduates we had to settle with their charges eventually as we needed the deposit money back as quickly as possible for our new properties.
This is the problem with student housing, that some of these companies feel they can take the mic and do the bare minimum and think students will obey which many are forced into doing. Scam.
I cannot believe how we have been treated. These people do not have your best interest in mind and evidently neglect you as tenants assumptions that you are inexperienced students.
STUDENTS BE WARNED
123 North Road, Saint Andrews, Bristol
1 ★☆☆☆☆☆☆☆☆☆
Property rating
Do not rent with Abode.
When we looked round the property it was an absolute tip with cigarettes everywhere, copious amounts of mould- general dirt and more. We were naive enough however to believe that this would be sorted upon our arrival. Much to our demise the house remained in the same tip except with no personal belongings of the previous tenants. Clearly there had been little to no cleaning. The house had sticky stained and very dusty furniture in each room and the carpet was soaking wet and smelt of rotting damp. Clearly water had been chucked on it and left. When we alerted them we were criticised for questioning the carpet cleaning service.
Not to mention an array of broken items including every item of furniture in my room and basic kitchen requirements like kitchen air vent filled with thick black grease and a rusting microwave with a life of its own.
Although some things were replaced such as my furniture- many many things were not despite inquiring countless times throughout our tenancy on regular basis. One example (of many) being severely mouldy curtains in my room- I had noted several times that I had asthma upon my move in date and needed this sorted. Over the course of my tenancy I sent 7+ emails and spoke to/ showed 3+ property managers in person as well as the LANDLORD HIMSELF. They did nothing and pandered until we moved out. They did this with several other issues. Immoral.
They had the AUDACITY to use these curtains as evidence that we left the house in a bad state when we left.
When we left the house was far far cleaner than it had been in the last couple years clearly- let alone our tenancy. However the house is not fit to live in point blank. Mould in each room only grew and grew despite alerting ABODE. When we moved out a few of the rooms had book lice eating the mould. We used electric and non electric dehumidifiers as well as regular ventilation and still this occurred.
Their deposit review evidence was completely unprofessional with a screenshot of an INSTAGRAM ADVERT from the property manager scrolling on her social media whilst carrying out these checks…
They charged us for an array of imaginary issues such as a missing grill draw we directly contested with images proving it was not there in the first place. And even charged us for the removal of someone else’s bed frame in front of the house NEXTDOOR to us! Make it make sense.
We sent evidence which was ignored. The property managers here were not helpful, very unprofessional and frankly neglectful much of the time. They even tried to blame us for the behaviour of party goers several doors down.
Sadly, because we are skint students/graduates we had to settle with their demands eventually as we need the deposit back as quickly as possible for our new properties.
This is the problem with student housing that these companies feel they can take the mic and do the bare minimum and think students will obey.
I cannot believe how we have been treated. These people do not have your best interest in mind and evidently take the mic in many ways with assumptions that you are inexperienced students.
DO NOT RENT HERE!
When we looked round the property it was an absolute tip with cigarettes everywhere, copious amounts of mould- general dirt and more. We were naive enough however to believe that this would be sorted upon our arrival. Much to our demise the house remained in the same tip except with no personal belongings of the previous tenants. Clearly there had been little to no cleaning. The house had sticky stained and very dusty furniture in each room and the carpet was soaking wet and smelt of rotting damp. Clearly water had been chucked on it and left. When we alerted them we were criticised for questioning the carpet cleaning service.
Not to mention an array of broken items including every item of furniture in my room and basic kitchen requirements like kitchen air vent filled with thick black grease and a rusting microwave with a life of its own.
Although some things were replaced such as my furniture- many many things were not despite inquiring countless times throughout our tenancy on regular basis. One example (of many) being severely mouldy curtains in my room- I had noted several times that I had asthma upon my move in date and needed this sorted. Over the course of my tenancy I sent 7+ emails and spoke to/ showed 3+ property managers in person as well as the LANDLORD HIMSELF. They did nothing and pandered until we moved out. They did this with several other issues. Immoral.
They had the AUDACITY to use these curtains as evidence that we left the house in a bad state when we left.
When we left the house was far far cleaner than it had been in the last couple years clearly- let alone our tenancy. However the house is not fit to live in point blank. Mould in each room only grew and grew despite alerting ABODE. When we moved out a few of the rooms had book lice eating the mould. We used electric and non electric dehumidifiers as well as regular ventilation and still this occurred.
Their deposit review evidence was completely unprofessional with a screenshot of an INSTAGRAM ADVERT from the property manager scrolling on her social media whilst carrying out these checks…
They charged us for an array of imaginary issues such as a missing grill draw we directly contested with images proving it was not there in the first place. And even charged us for the removal of someone else’s bed frame in front of the house NEXTDOOR to us! Make it make sense.
We sent evidence which was ignored. The property managers here were not helpful, very unprofessional and frankly neglectful much of the time. They even tried to blame us for the behaviour of party goers several doors down.
Sadly, because we are skint students/graduates we had to settle with their demands eventually as we need the deposit back as quickly as possible for our new properties.
This is the problem with student housing that these companies feel they can take the mic and do the bare minimum and think students will obey.
I cannot believe how we have been treated. These people do not have your best interest in mind and evidently take the mic in many ways with assumptions that you are inexperienced students.
DO NOT RENT HERE!
Saint Andrews, Bristol
8 ★★★★★★★★☆☆
Area rating
I love living in this area so much. Amazing location for students at both UWE and UOB with regular bus services to both unis. Lots of bars/pubs and food places and 2 min walk away from the lovely St. Andrews park.
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15 July 2023
01 September 2021
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