Tenancy review for 31 Admirals Court in Coley Park, Reading rented via Queensgate Residential

“Agents are arrogant, unprofessional, dishonest, extortionist cheats”

31 Admirals Court, Coley Park, Reading, RG1 6SW View on map

Overall Tenancy Rating: 2

★★☆☆☆☆☆☆☆☆

Moved In: 18/09/2013

Date reviewed: 12 September 2019

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Letting agent review for Queensgate Residential, Reading

Agency rating: 1

The Manager Savio and agent Rinki seemed friendly initially, until I shared pictures of the condition of the property via email. Instead of apologising or having the place cleaned up they continued to defend themselves. I vacated the property at the end of 6 months and suggested that the "professional cleaning" charges be waived since I had left the property in a better condition than when I had moved in. They refused and blocked the release of my deposit until I paid the charges.

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Property review for 31 Admirals Court, Coley Park, Reading

Property rating: 1

The property was not clean when I took possession. There were dust balls and candy wrappers behind bed, kitchen stove was filthy and a bulb in one of the rooms was broken. This was appalling condition considering they had a clause in the rental agreement to charge for "professional cleaning" of the property and another charging for checking the contents of the property.

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