Tenancy review for 18 Bermuda Road in Arbury, Cambridge rented via Redmayne Arnold and Harris
“Worst agency I’ve ever encountered”
Overall Tenancy Rating: 2
★★☆☆☆☆☆☆☆☆
Moved In: 06/10/2017
Date reviewed: 16 May 2020
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Letting agent review for Redmayne Arnold and Harris, Cambridge
Agency rating: 1
Really the most incompetent group of people I’ve ever dealt with. Would not organise repairs. Could not be contacted. Were often threatening and bullying if, for example, you hadn’t signed a document within a day. Constant excuses as to why basic things had not been done. Moving out became a long, protracted affair. Forced us to sign a tenancy agreement based on false information. AVOID AT ALL COSTS
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Property review for 18 Bermuda Road, Arbury, Cambridge
Property rating: 5
Property was okay, though was filthy when we arrived (despite agency making us sign a document stating that it was cleaned before being given the keys). Refusal of letting agency to fix things that we were contractually forbidden to fix ourselves led to some damage to the property over time.
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Area review for Arbury, Cambridge
Area rating: 7
Nice neighbourhood. Quiet. Neighbours friendly. Good local shops and pubs nearby. Central.
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