Tenancy review for 27 Aberdeen Road in Redland, Bristol rented via Flatline
“Decent property, truly horrendous letting agency”
Overall Tenancy Rating: 4
★★★★☆☆☆☆☆☆
Moved In: 17/06/2020
Date reviewed: 17 June 2021
Reviews aren't verified by Marks Out Of Tenancy but we check for and remove fake reviews and content when we’re informed.
Letting agent review for Flatline, Bristol
Agency rating: 1
Typically took anywhere from several weeks to several months to get repairs done, with usually the first month of correspondence consisting of them claiming nothing was wrong (without anyone coming to look) and that the fault was with us. In one case it took threats of legal action for them to even send someone to look at the problem. During property inspections they would claim we were violating parts of the tenancy agreement that didn't exist. At one point they refused to fix a fire alarm that wouldn't stop going off, telling us to just disable it until they got round to it.
When it came to moving out, we were charged for things that were "missing" that never existed, damage to walls that was present when we moved in, and cleaning things that were clean, despite said things not being clean when we moved in, and given no recourse to challenge this. The charge for these things was well above market rates: we had previously obtained a quote for cleaning the whole flat (not just "wiping down surfaces" as they claimed was the problem) that was lower than what they charged us.
More reviews for Flatline ⇒
When it came to moving out, we were charged for things that were "missing" that never existed, damage to walls that was present when we moved in, and cleaning things that were clean, despite said things not being clean when we moved in, and given no recourse to challenge this. The charge for these things was well above market rates: we had previously obtained a quote for cleaning the whole flat (not just "wiping down surfaces" as they claimed was the problem) that was lower than what they charged us.
Property review for 27 Aberdeen Road, Redland, Bristol
Property rating: 5
2 main rooms with a bathroom off the bedroom with enough space for shower and toilet. Bathroom was prone to mould. Cupboards and oven were incredibly sticky both inside and out when we moved in, covered with a layer of grease. Provided furniture was awful: we've now resolved just never to let furnished again. Price was in line with pricing in central Bristol.
More reviews for 27 Aberdeen Road ⇒
Area review for Redland, Bristol
Area rating: 6
Reasonable bus and train links. Surrounding flats frequently had very loud parties until approx 3am, which Flatline (who also manages those flats) refused to do anything about.
More reviews for Redland ⇒
Other reviews in Redland
Address
Reviewed
26 November 2023
27 August 2023
15 July 2023
31 March 2021
02 October 2019
09 January 2019
02 March 2018
23 August 2017
20 April 2017
Other reviews in BS6
Address
Reviewed
26 November 2023
15 July 2023
01 September 2021
15 July 2021
31 March 2021
21 May 2020
02 October 2019
16 April 2019
08 April 2019
09 January 2019
07 December 2018
11 September 2018
24 July 2018
28 June 2018
11 June 2018
06 March 2018
18 October 2017
12 July 2017
11 July 2017
10 July 2017
27 June 2017
24 June 2017
21 June 2017
15 June 2017
14 June 2017
13 June 2017
09 May 2017
09 May 2017
21 April 2017
20 April 2017
17 April 2017
17 April 2017
28 March 2017
13 March 2017
10 March 2017
Other reviews in Bristol
Address
Reviewed
29 April 2024
24 April 2024
22 March 2024
26 January 2024
06 December 2023
06 December 2023
05 December 2023
26 November 2023
08 November 2023
06 November 2023
01 September 2023
27 August 2023
01 August 2023
15 July 2023
09 May 2023
21 March 2023
23 January 2023
22 September 2022
05 September 2022
18 August 2022
09 June 2022
07 June 2022
27 April 2022
07 March 2022
06 January 2022
23 November 2021
15 October 2021
01 September 2021
30 August 2021
26 July 2021
15 July 2021
10 July 2021
01 July 2021
31 May 2021
19 April 2021
31 March 2021
23 September 2020
17 August 2020
01 August 2020
06 June 2020
21 May 2020
08 May 2020
29 April 2020
24 April 2020
16 April 2020
19 March 2020
18 February 2020
01 February 2020
22 January 2020
28 November 2019
07 November 2019
30 October 2019
29 October 2019
12 October 2019
11 October 2019
03 October 2019
02 October 2019
31 July 2019
19 June 2019
05 June 2019
18 April 2019
16 April 2019
16 April 2019
08 April 2019
01 April 2019
26 March 2019
12 March 2019
15 February 2019
14 February 2019
20 January 2019
09 January 2019
01 January 2019
14 December 2018
14 December 2018
14 December 2018
14 December 2018
07 December 2018
03 October 2018
20 September 2018
11 September 2018
09 September 2018
27 August 2018
22 August 2018
15 August 2018
11 August 2018
24 July 2018
16 July 2018
11 July 2018
11 July 2018
28 June 2018
24 June 2018
11 June 2018
15 May 2018
12 May 2018
10 May 2018
10 May 2018
10 March 2018
06 March 2018
02 March 2018
28 February 2018
25 January 2018
24 December 2017
14 November 2017
08 November 2017
30 October 2017
18 October 2017
18 October 2017
07 October 2017
12 September 2017
28 August 2017
24 August 2017
23 August 2017
23 August 2017
21 August 2017
12 August 2017
12 July 2017
11 July 2017
11 July 2017
10 July 2017
09 July 2017
04 July 2017
03 July 2017
29 June 2017
28 June 2017
28 June 2017
27 June 2017
24 June 2017
21 June 2017
19 June 2017
15 June 2017
14 June 2017
14 June 2017
13 June 2017
13 June 2017
13 June 2017
29 May 2017
12 May 2017
09 May 2017
09 May 2017
09 May 2017
09 May 2017
09 May 2017
02 May 2017
27 April 2017
21 April 2017
20 April 2017
20 April 2017
18 April 2017
17 April 2017
17 April 2017
11 April 2017
11 April 2017
03 April 2017
30 March 2017
28 March 2017
28 March 2017
28 March 2017
28 March 2017
28 March 2017
28 March 2017
24 March 2017
22 March 2017
22 March 2017
21 March 2017
21 March 2017
20 March 2017
14 March 2017
13 March 2017
13 March 2017
13 March 2017
11 March 2017
10 March 2017
